Cash usage has declined by 64% since the beginning of the COVID-19 pandemic and other neighboring countries are also experiencing the same trend. 54% would continue to go for home deliveries and 45% have said that they would continue to work from home.Īpart from eWallets, Malaysians have also shifted to contactless debit cards (26%) and contactless credit cards (22%) for payments. Other activities that saw an increase include surfing the internet for news and entertainment (75%), online video streaming (57%), social networking (55%), and home delivery for food or groceries (50%).Ħ4% of Malaysians that participated in the survey have said that they will continue to shop onlinein the same frequency even after restrictions are lifted. Photo: Rojak DailyĪccording to SoyaCincau, one of the most influential tech sites in Malaysia, it was reported that nearly half of consumers surveyed in Malaysia have increased their online shopping activities.
The report indicated that, although most countries in the region have started to lift restrictions, it is likely that some of these trends and habits would remain in the new normal.ĭigital is the way to go. The study was based on inputs gathered from 10,000 consumers and business professionals across 10 markets in the Asia Pacific.Īs the Malaysia market edition results showed, COVID-19 that led to wide movement restrictions had driven momentum in Southeast Asia towards the digital economy by necessitating rapid adoption of e-commerce, digital payments and preference for online activities, reported The Star. Surprisingly, the high-tech country of Singapore only came in fourth, with only 26% of their citizens prefer paying with e-wallets. Based on the results, the usage in Malaysia is at 40% followed by the Philippines at 36%, and Thailand at 27%.
Photo: Rojak DailyĪccording to Mastercard Impact Study 2020, Malaysia leads its neighbors in Southeast Asia in the usage of mobile and digital wallets. Malaysia leads mobile wallet usage in South-East Asia. Vietnam developing policies to manage import-export goods via booming e-commerceĮ-commerce giants, Tiki and Sendo, reached a merger agreement Vietnam aims to make 5G service universal and become a digital society by 2030
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